Simple questions about CISC 101 can be emailed to the instructor or TAs; you should receive a response within 48 hours. Complicated problems (e.g., diagnosing programming errors) can not be dealt with in a reasonable manner via email. In these cases, the instructor and TAs will suggest meeting during office hours, labs or tutorials to discuss the problem. Consulting with someone in person is the best way to resolve an issue and is strongly recommended.